Shipping

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Our goal is to ship all orders within 7 business days after the order is received (subject to product availability and volume of business). We will advice in our confirmation of our current shipping times.

All orders are shipped by Canada Post surface mail.

If you require your product by a specific day, please mention this when you order. We will then supply you with the shipping cost to get your order to you on the date required.

Shipping costs are primarily based on weight. However, in some cases if the package exceeds certain dimensions established by the carrier, the cost will be based on package size and volume rather than weight. These volume charges occur mainly on items such as potato chips and lighter snacks.

PLEASE NOTE: Our product and shipping costs are calculated for sales and shipment within Canada. An additional 20% charge will be applied to all orders outside of Canada to cover exchange rates, U.S. Food and Drug Administration form preparation. Additional shipping charges may also apply.

While our shipping costs are normally accurate, we do reserve the right to advise of extra shipping costs that occur based on a combination of orders that require multiple shipments, excessive weight or volume charges.

Whenever possible we use clean, recycled materials in shipping.

DELIVERY TIME

Please allow up to 7 business days for standard surface delivery after the order is shipped. We will notify you by email when the order is shipped and, wherever possible, provide you with a tracking number.

CANCELLATION

Your order my be cancelled at any time prior to shipping. Since we personally shop for your order, and some items are not returnable, we reserve the right to charge a re-stocking fee of up to 35%.